Privacy Policy

Effective Date: 9/8/2025

Welcome to Oak City Pizza & Grill’s website. By accessing or using our site, placing an order, or otherwise engaging with our services, you agree to the following Terms of Service. Please read them carefully.

1. Use of Our Website

You must be at least 13 years old to use our website.
You agree not to misuse the site, attempt to gain unauthorized access, or engage in any activity that disrupts its functionality.

2. Ordering & Payment

All online orders must be placed through our approved ordering system(s).
Prices and availability of items are subject to change without notice.
We reserve the right to refuse or cancel any order due to errors in pricing, product availability, or suspected fraud.
Payment is required at the time of purchase. Accepted payment methods will be displayed at checkout.

3. Delivery & Pickup

Delivery availability and times vary by location.
Delivery fees and minimum order amounts may apply.
We are not responsible for delays caused by weather, traffic, or other circumstances beyond our control.
Pickup orders must be collected within a reasonable time to ensure freshness and quality.

4. Refunds & Cancellations

All sales are final once the order is prepared.
Refunds or credits may be issued at management’s discretion for issues such as incorrect or unsatisfactory orders.
To request a refund or report an issue, please contact us promptly at oakcityrestaurants@gmail.com or call +1 919-518-6969.

5. Promotions & Coupons

Promotional offers and coupons are valid only for the specified period and conditions.
Oak City Pizza & Grill reserves the right to modify or discontinue promotions at any time.

6. Intellectual Property

All content on this site, including logos, images, and text, is the property of Oak City Pizza & Grill and may not be used without written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Oak City Pizza & Grill shall not be liable for any damages arising from the use of our website, products, or services, including but not limited to indirect, incidental, or consequential damages.

8. Indemnification

By using our services, you agree to indemnify and hold harmless Oak City Pizza & Grill, its employees, and affiliates from any claims, damages, or expenses resulting from your use of our website or services.

9. Changes to These Terms

We may update these Terms of Service at any time. Changes will take effect immediately upon posting to this website. Your continued use of our services constitutes acceptance of the updated terms.

10. Contact Us

Oak City Pizza & Grill
2811 Hillsborough St, Raleigh, NC 27607
Email: oakcityrestaurants@gmail.com
Phone: +1 919-518-6969